Complaint: I have used Send2 Fax for many years, and have not had a problem until I attempted to cancel. You will deal with India. Asked for Supervisor…after fifteen minutes on hold, replaced the call and contacted sales. They answered and immediately put me into voice mail who said they were closed. Previously sent an email requesting a call so that I could cancel. No call. When i requested (9/10/15) that they credit back to 9/1, I was told that they won’t do that. The account has not been used in months…..so, will contact my credit card company and decline the charges. They did offer a discount to $2.95/month from $11.95/month that i have been paying. Under other circumstances, I would have said yes…but after the run around…..no.
Tags: Internet Service Providers
Address: Internet USA
Phone: 800 838-3212