Time WarnerCable California California

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Complaint: Time Warner cable is a big fraud. I called on the weekend to remove services there are no agents available to do that. However, they’re happy to add any new service you would like. There is virtually no wait to add services, less than 60 seconds yet to cancel services you have to call on the business day. This makes it very inconvenient for anybody with a job to call. It’s amazing you can add services but not remove services on the weekend. I have called customer service during the week over a six week period to cancel some of my services and each time I’m way over two hours and then give and hang up. This company has the most corrupt Business practices I’ve ever seen. Bruce- Simi Valley, California

Tags: Computer Software

Address: Nationwide USA

Website: www.twc.com/

Phone: 877-636-3278

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